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Dstv self service, bouquet payments & all services

dstv self service

Dstv Self Service

If you been thinking about how to use Dstv self service to fix error messages on your decoder? Learn more about Dstv self-service to update details and manage payment conveniently.

Dstv introduced self-service to enable its customers to carry out some tasks by themselves without necessary going to multichoice stores across the country.

With DSTV self -service, customers can clear error messages, update their details and manage payments conveniently.

In other to access Dstv self-service, you have to sign into your account by clicking on the “Sign in” button on the right-hand side of your screen and you will have the option of signing in with your surname and smart card number or alternatively using your CONNECT account.

Read also: locations-buy-tstv-decoder-nigeria/

Note that you can use DStv Self Service from your cell phone, tablet or desktop computer to fix error messages, update your details and manage payments conveniently.

How to Edit Personal Details

Dstv self-service allows customers to change their personal details by clicking on the ACCOUNT button on the homepage. After that, click on the EDIT button on the ACCOUNT page. Then edit whatever you wish to edit.

How to Upgrade or Downgrade your Package

With DStv self service, you can upgrade or downgrade your package using Eazy Self Service by clicking on ACCOUNT once you have logged in. Select BUILD A PACKAGE, choose your options and then just click on NEXT.

How to find an Installer

If you want to find an installer in your area, click on the INSTALLERS button and explore your options. That’s all

How to Clear Error Messages with Dstv self service

You can clear error messages on your Dstv via SMS or Dstv website. From time-to-time error message may appear on your decoder. When you see an E16 or E19 error message you can remove it quickly and easily via SMS or our website.  After making the payment you can clear the error message through SMS, just by texting the word RESET along with your SMARTCARD NUMBER to 30333.

How to keep your account up to date with Dstv Self Service.

With Dstv self-service, you can find out when your last payment was made, when the next one is due & locations where you can make payment.

To find out your due amount and due date, just text the word DUE and your SMARTCARD NUMBER to 30333. Immediately, you will receive an SMS with the amount due and due date.

To find locations to pay, simply text the word PAY to 30333. Instantly, you will receive a list of locations nearby where you can pay for your Dstv subscription. So, enjoy Dstv self service!

How to pay Dstv Subscription online with dstv self service

If you do not want to make a payment for your DStv subscription at any Multichoice Africa branch near you, you can make use of one of the easy and convenient payment options. Some payment methods are:

Payment via PAGA e-Pay

You can use Paga e-Pay to pay for your DStv subscription.

If you wish to make an online payment for your DStv subscription using via Paga e-Pay, just visit and then log into your account. You will be presented with a list of online payment methods that are available in your country. Select Paga e-Pay and follow the instructions.

Payment through Quickteller

This method allows DStv customers to pay for their subscriptions online. The Quickteller has interfaces with the integrated billing system (IBS) which gives the subscriber immediate values that prompt an automatic reconnection of the disconnected service within 5 minutes.

  • Below are the steps to pay your DStv subscription online via Quickteller
  • Make sure you switch your decoder on if your account has already been disconnected.
  • Ensure that you Log on to and select the DStv bouquet of your choice.
  • Make sure that you enter your e-mail address, smart card number, and enter your mobile phone number.
  • After that, Click NEXT.
  • Ensure that you enter the DStv subscriber’s name and confirm that your smartcard number was filled correctly.
  • Then Click PAY and click on your debit card type i.e. Interswitch, Verve or MasterCard.
  • After that enter your card details i.e. Card Number and Expiry Date as inscribed on your debit card, and then enter your 4 digit PIN.
  • Just Click PAY once, the transaction has been completed and your DStv account is credited, your viewing will be restored. That’s all.


Payment via ATM

You can pay for your DStv subscription at bank ATM machines as long as the ATM is Quickteller look out for the Quickteller logo on the ATM. The procedure for making subscription payments in as follows:

  • First, Insert ATM card
  • After that Enter PIN
  • Choose ‘Pay Bills’ from the options on the screen
  • Choose account type (Current or Savings)
  • Choose Dstv for the options on the screen
  • Choose your Dstv bouquet
  • Enter your Smartcard number, and ACCEPT. That’s all.

Make sure that your decoder is switched on when you complete the transaction and If your viewing is not restored shortly afterward, please text RA followed by the first 10 digits of your smartcard number to 30333.

Share and Comment below




  1. Ossai Eugene says:

    TSTV vs DSTV , Lets see how this competition plays out

  2. Ezekiel says:

    Afternoon I try to pay my account but the system not allow me to make payment my I’D number is 8311075681083 please help.

  3. George Locke says:

    My catchup is not updating the programs after broadcasts, please assist

  4. Serame says:

    Can I activate my decoder before installing my dish

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